Shipping & Payment Analysis

Understand your shipping and payment trends with insights into free shipping orders, shipping charges, and your most-used payment methods.

The total number of orders in the selected period that were shipped for free, helping you gauge how often this incentive is used by customers.

The average shipping fee charged across your orders in the selected period.

The single payment method, such as PayPal, credit card, or COD, used most often by your customers during the selected period.

Total shipping revenue collected ÷ number of orders charged shipping, for the selected date range. Free shipping orders are counted separately and do not pull this average down.

It is simply the payment method that appears on the highest number of orders within your selected date range.

Per order — if a customer uses different payment methods across multiple orders, each order is counted under the method used at that time.

Yes — use the Customer Region and Products filters at the top of the page to see, for example, which payment method is most common in a specific region.

It helps you evaluate whether your free shipping threshold is being used strategically, such as encouraging larger cart sizes, or costing you more than it is driving in extra sales.

No — this reports on successful, completed order payment methods, not failed transaction attempts.

Shipping & Payment Analysis

What is Free Shipping Orders?

What is Avg. Shipping Charges?

What is Most Used Payment Method?

How is Avg. Shipping Charges calculated?

How is Most Used Payment Method determined?

Are payment methods tracked per order or per customer?

Can I filter this page by region or product to see localized shipping/payment trends?

Why should I care about my free shipping order count?

Does Most Used Payment Method include failed payment attempts?